Questions Oklahoma homeowners actually ask.
Roofing, storms, insurance claims, solar and lighting - answered straight.
Get My Free Roof InspectionAll questions
Do you charge for a roof inspection?
No. A CRE Roofing inspection is free and carries no obligation. We photograph what we find, walk you through it in plain language, and tell you honestly whether you need a repair, a full replacement, or nothing at all.
Can my roofer pay my insurance deductible?
No, and in Oklahoma it is illegal to offer. Since November 1, 2023 state law prohibits a roofing contractor from paying, waiving, absorbing or rebating your insurance deductible. Any company that offers is telling you something important about how they operate.
How do I check that an Oklahoma roofer is registered?
Oklahoma requires roofing contractors to register with the Construction Industries Board and carry general liability coverage. Ask for the registration number and look it up. Ours is #80007347.
How fast can you get out after a storm?
We are based in Warr Acres, so Oklahoma City metro inspections are usually scheduled within 48 hours. Outside the metro it depends on where our crews are working that week - call and we will give you a real date, not a maybe.
Do you handle the insurance company for me?
We document the damage, meet your adjuster on site, and handle the supplement paperwork with your carrier. You still own the claim and pay your deductible, but you do not have to argue about shingle grades on your own.
How long does a roof replacement take?
Most Oklahoma City metro homes are a one to two day job once materials are on site. Steeper roofs, multiple layers to tear off, or decking that has to be replaced can add a day.
Will you replace damaged decking?
Yes, and we will show you the photos of why. Decking damage is common on older Oklahoma homes and it is not something you can see from the ground - it turns up when the old shingles come off.
What shingles do you install?
Architectural asphalt shingles for most homes, with impact-resistant options - Class 3 and Class 4 - for homeowners who want the extra hail protection, plus metal systems. We will walk you through the trade-offs and what your carrier actually discounts on your inspection.
What is included in a roof replacement?
A complete replacement includes tearing off the old roofing down to the decking, replacing any rotten or damaged decking, new drip edge, new synthetic underlayment, new pipe boots and flashing, new ridge and intake ventilation where needed, the shingles themselves, full cleanup with a magnet sweep of the yard, and the permit. A quote that is missing several of those line items is not cheaper - it is smaller.
How much does a new roof cost in Oklahoma City?
A concrete example from our own work: a 30-square roof that is not steep runs about $11,550. Yours moves from there based on five things - roof area, pitch, how many layers come off, how much decking has to be replaced, and the material class. Insurance replacements and retail replacements also price differently. You get the real number on the inspection, not a range that changes later.
Why is replacing a roof so expensive?
Most of the cost is not the shingles. It is labor on a steep surface, tear-off and disposal of several tons of old material, the decking and flashing that has to be replaced underneath, and the liability insurance that a properly registered Oklahoma contractor has to carry.
How long does a new roof last in Oklahoma?
Manufacturer ratings assume weather that Oklahoma does not have. In practice, hail is what ends most roofs here, not age. That is why impact-resistant material is worth a conversation on your inspection.
What should I do about an active roof leak right now?
Move what you can out from under it, put a bucket down, and if the ceiling is bulging with trapped water, put a small hole at the low point to let it drain in one controlled place instead of collapsing the drywall. Photograph everything for your insurer. Then call us - do not get on the roof yourself in wet conditions.
Is a repair or a replacement the right call?
If the damage is localized and the rest of the roof has life left, repair it. If the roof is at the end of its service life, or hail damage is spread across every slope, a repair is money spent twice. We will tell you which one you have and we do not get paid more for saying replacement.
Do you do emergency roof tarping?
Yes. After a storm we can get a tarp on to stop water entering the house while the claim and the schedule get sorted out.
Can you match my existing shingles for a repair?
Usually close, rarely perfect. Shingle colors change over production runs and sun-fade changes them again. On a visible slope we will tell you honestly how noticeable the patch will be.
What size hail damages a roof?
There is no single threshold. Softer, older shingles bruise at smaller stone sizes, and wind-driven hail hits at an angle that does more damage than the same stone falling straight down. That is why an inspection matters more than the hail report.
What does functional hail damage look like?
A bruise: the shingle mat is fractured under the granules even though the surface looks intact. You find it by feel as much as by eye. Granule loss exposing the mat, and dents in soft metals like vents and gutters, are corroborating evidence.
What is 'cosmetic damage only'?
It is the most common denial reason in this market - the carrier's position that the hail marked the roof without shortening its life. It is sometimes true. It is also the default answer when nobody documented the damage as functional. Proper documentation on the front end is what prevents it.
How long do I have to file a hail claim in Oklahoma?
Policies vary and the clock generally starts at the date of the storm, not the date you noticed. Do not sit on it. If you think a storm hit your roof, get it inspected and documented while the evidence is fresh.
Can a roofing contractor pay my insurance deductible in Oklahoma?
No. Oklahoma law (Okla. Stat. tit. 59, sec. 1151.30), effective November 1, 2023, prohibits a residential or commercial roofing contractor from paying, waiving, absorbing, rebating or otherwise offering to compensate you for your insurance deductible. If a contractor offers, that is a signal about the rest of how they operate.
What can a roofing contractor legitimately do for my claim?
Inspect and document the damage, be present when the adjuster inspects, provide a detailed scope of the work, submit supplements to the carrier for items the initial scope missed, and build the roof. What they cannot do is act as your public adjuster, negotiate the claim on your behalf as your representative, or handle your deductible.
How do I check that an Oklahoma roofer is registered?
Oklahoma's Roofing Contractor Registration Act requires roofing contractors to hold a valid registration from the Construction Industries Board and carry general liability insurance. Ask for the number and verify it through the CIB's public roofing registration search. CRE Roofing is registration #80007347.
What happens if my claim is denied?
A denial is not always the end. Get the denial reason in writing, look at what the adjuster's report actually says, and compare it against the documentation from your own inspection. Many denials come down to a scope disagreement rather than a factual one, and can be reopened with better evidence.
Does filing a claim raise my rates?
That is between you and your carrier and it depends on your policy, your claims history and your carrier's practices. What we can tell you is whether you have functional damage worth filing on - and if you do not, we will say so rather than push you into a claim.
Do I still pay my deductible?
Yes. Your deductible is your share of the loss and it is owed on any covered claim. Anyone telling you otherwise in Oklahoma is offering to do something the law prohibits.
Can you put a metal roof over an existing metal roof?
Sometimes, and it is a real technique - a new metal system installed over the old one on a purlin or hat-channel sub-framing, with the old panels left in place. It depends on the condition of the existing panels and the structure underneath, and it is not a shortcut to avoid dealing with rot. We will tell you on the inspection whether your roof is a candidate or whether the old panels have to come off.
What is the difference between Class 3 and Class 4 shingles?
Both are impact-rated under UL 2218, the steel-ball test the industry uses for hail resistance. Class 4 is the highest rating and takes the hardest hit before the mat fractures; Class 3 sits a step below it. We use Class 3 as our minimum and install Class 4 wherever the budget allows. Carriers that offer an impact-resistant discount usually require Class 4 specifically, so ask your agent before you choose.
Does an impact-resistant roof lower my insurance premium?
Many Oklahoma carriers offer a discount for a Class 4 rated roof, but the amount and the eligibility rules are set by your carrier, not by us. Ask your agent what your specific policy offers before you decide - it changes the math on whether the upgrade pays for itself.
Is metal louder in the rain?
Less than people expect. A metal roof installed over decking and underlayment on an insulated attic is not the tin shed most people are picturing.
Does hail damage siding as well as the roof?
Often, and it is frequently missed. Hail cracks, chips and dents siding, and impacts on the softer sides of the house tell an adjuster which direction the storm came from. Vinyl siding cracks in cold weather at impact energies that would only mark it in summer.
Should siding and gutters go on the same insurance claim as the roof?
If the same storm caused them, yes - it is one loss, not three. Splitting them into separate claims later is harder and sometimes means a second deductible. This is one of the most common ways money gets left on the table after an Oklahoma hail storm.
Do you replace gutters when you replace the roof?
Where they need it. Gutters and the fascia behind them take a beating in a hail event, and the roof edge is the one place where roofing, fascia and gutter all meet - which is exactly why doing them separately, months apart, tends to create the leak nobody can find.
Do you do siding and gutters on their own, without a roof?
Yes.
Do you have to remove solar panels to replace a roof?
Yes. A roof cannot be torn off and rebuilt underneath a mounted array. The panels, rails and attachments all come off, the roof is replaced, and the system goes back on and is recommissioned. The industry name for that service is a detach and reset.
What does a solar panel detach and reset cost?
It is priced by the number of panels, the number of arrays, the roof pitch, and whether the existing racking and flashings can be reused or have to be replaced. It is quoted as its own line item alongside the roof, and we quote both at the same visit so you see one total instead of two companies pointing at each other.
Will removing the panels void my solar warranty?
It can, depending on who does the work and how it is documented. Some manufacturer and workmanship warranties require the removal and reinstall to be performed by a qualified installer and documented. Ask your original solar company what their warranty requires before anyone touches the array - and get the detach and reset documented either way.
What happens to the system while the roof is being built?
The array is de-energized at the disconnect first, then removed and stored on site or off site depending on the job. The system is off for the duration of the roof work and is recommissioned and verified as producing before we call the job finished.
Can my roofer just work around the panels?
Not on a full replacement. A roofer who offers to shingle around an array is leaving the worst section of your roof - the one with dozens of penetrations under it - untouched, which is where the next leak comes from.
I am a roofing company and I hit an array on a job. Can you help?
Yes. We do detach and reset work for other Oklahoma roofing contractors who do not carry solar capability in house. You keep the roofing job; we handle the array. Call the office.
Is there still a federal solar tax credit in 2026?
Not for a homeowner buying the system outright. The One Big Beautiful Bill Act, signed July 4, 2025, terminated the Section 25D Residential Clean Energy Credit for expenditures made after December 31, 2025, and the IRS treats an expenditure as made when installation is completed - so a system finished in 2026 does not qualify even if you paid a deposit in 2025. One path is left: third-party ownership, where the system owner claims the Section 48E credit through 2027 and that benefit is reflected in your rate. We offer third-party ownership and cash purchase.
Are solar panels worth it in Oklahoma now?
Without the federal credit the payback period is longer than it was, and any installer telling you otherwise in 2026 is quoting an old brochure. Solar can still make sense here - especially paired with battery storage for outage resilience - but it has to be run as real math on your actual utility bill, not on a national average.
Do I need a new roof before solar?
If your roof has fewer than about ten years of life left, yes. Panels last decades; removing and reinstalling an array to replace the roof underneath it is an expensive mistake. This is the one real advantage of using a roofer who also does solar - we assess both at the same visit.
Will solar panels damage my roof?
Not if the mounts are flashed correctly. Every penetration through the deck is a potential leak, which is exactly why the crew doing it should be a roofing crew.
What does the limited lifetime workmanship warranty cover?
It covers defects caused solely by improper workmanship on the roof we installed, for as long as the original owner owns and occupies the property. If a workmanship defect causes a leak or failure, we inspect it and, once confirmed as covered, repair the defective workmanship at no labor charge.
What is not covered?
Manufacturer defects and material failure, storm damage of any kind including hail and wind, damage from animals, pests, trees, foot traffic, abuse or neglect, structural movement, settling, improper ventilation, condensation or moisture originating inside the property, alterations or repairs made by anyone other than CRE Roofing, and components like gutters, siding, skylights, antennas or HVAC equipment unless the contract specifically includes them. Cosmetic conditions that do not affect the roof's ability to shed water are also excluded.
Is it transferable if I sell the house?
It is issued to the original property owner and is not transferable unless we approve the transfer in writing.
What do I have to do to keep it valid?
Provide reasonable maintenance, report a suspected problem promptly rather than after the damage spreads, and give us a reasonable opportunity to inspect and perform any covered repair. The warranty applies to work we have been paid in full for.
How is this different from a manufacturer warranty?
A manufacturer warranty covers the shingles themselves and is governed by the manufacturer's own terms. Ours covers the installation. Most roof failures are installation failures, which is why this is the one that usually matters - and why it is only worth something from a company that will still be here.
Get a straight answer about your roof.
A free, no-obligation inspection from a CRE Roofing crew member, with photos of whatever we find and a plain-language explanation of your options.
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