Hail damage in Texas? Get a straight answer.
A free, no-obligation roof inspection from a CRE Roofing crew member, photographed and documented properly, with a plain-language explanation of whether you have a claim. Family owned since 2018, BBB accredited and insured.
Get My Free Roof InspectionConfirmed hail in your area
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Reported hail up to inch in this area. If that came over your house the damage is often invisible from the ground - bruised shingles lose the granules that protect them and fail years early, and an adjuster will not pay for what nobody documented.
Affected ZIP codes:
The first 72 hours
In this order. Most of what goes wrong with a hail claim goes wrong in the first three days, before anyone climbs a ladder.
1. Photograph from the ground
Gutters, downspouts, window screens, the air conditioner fins, the mailbox. Soft metal dents first and it is the easiest proof that hail of a given size actually fell here. Do not get on the roof.
2. Read your deductible before you file
Many policies carry a separate wind and hail deductible, and it is often a percentage of your dwelling coverage rather than a flat dollar amount. Check the declarations page so the number does not surprise you later.
3. Sign nothing yet
Not an assignment of benefits, not a contingency agreement, not authorisation for work "pending insurance approval". A free inspection should cost you a signature as well as a dollar.
4. Get it documented properly
Photographed on the roof, marked by slope, with the test squares an adjuster expects. Functional damage versus cosmetic is the whole claim, and it is decided by what is in the file.
5. Have someone meet the adjuster
We come back out and walk the roof with your adjuster, with our documentation in hand. That one meeting is where most of the disagreement gets settled.
6. Watch for the out-of-town knock
Storms bring crews who are three states away by spring. Ask for a registration number you can look up, and ask who answers the warranty call in five years.
What is different about us
We document the roof, and we will not touch your deductible.
Storm work attracts people who promise the claim before they have seen the roof. We photograph what is actually there, meet your adjuster on it, and handle the supplement paperwork with your carrier. You file the claim and you pay your deductible. If a roofer offers to make that part disappear, ask yourself who is really paying for it.
What we look at
Slope by slope, with test squares, and photographs of each one. Bruised and fractured shingles, granule loss at the gutter line, dented ridge caps and vents, damaged flashing and pipe boots, and the soft-metal evidence on gutters, screens and the air conditioner. Siding and gutters belong on the same claim as the roof when hail took all three, which it usually did.
We install Class 3 impact-rated shingles as a minimum and Class 4 is available. Carrier discounts for impact-rated roofing usually require Class 4 specifically, so ask about it while the claim is open rather than after it closes.
Storm damage - common questions
How fast can you get out after a storm?
We mobilise to a market as soon as a hail swath is confirmed, usually within a day or two of the storm rather than the following week. Call the number on this page and we will give you a real date for your address instead of a maybe.
Will you cover my insurance deductible?
No. We do not absorb, waive or rebate a deductible, and we would be careful with anyone who offers to. The money has to come from somewhere, and it usually comes out of the scope of work you were promised.
You are not from here. Why would I use you?
Fair question, and it is the right one to ask after a storm. We are a family-owned Oklahoma company, BBB accredited since 2023, with our own electricians on staff - and we deploy into storm markets rather than pretending to be local. What actually matters is who answers the warranty call in five years. Ask us for our registration number, ask whoever knocks on your door for theirs, and look both up before you sign anything.
Is my damage functional or cosmetic?
That distinction decides whether the claim gets paid. Cosmetic means it looks bad but still sheds water. Functional means the shingle has lost the granules that protect it and will fail early. We document it as functional where it is, with photographs and test squares, which is what an adjuster needs in order to approve it.
What does the inspection cost?
Nothing, and there is no obligation. If your roof is fine we will tell you it is fine - that is a real outcome, not a sales opening.
Find out if you have a claim.
A free inspection, photographs of whatever we find, and a straight answer about whether it is worth filing.
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